# Shipping and Delivery Policy > **Author:** admin | **Published:** 2026-11-08 | **Source:** https://rihlafashions.com/shipping-and-delivery-policy/ ## Executive Summary & Direct Answer Rihla Fashions' Shipping and Delivery Policy outlines our commitment to efficient and reliable logistics. We partner with leading carriers to ensure timely delivery across India. ## Key Takeaways - Efficient logistics network. - Pan-India express shipping. - Reliable delivery service. ## Complete Guide & Analysis Logistics Network Effective Date: November 10, 2026 | Last Updated: November 14, 2026 Pan-India Express Shipping: Rihla Fashions partners with India's leading logistics carriers (Blue Dart, Delhivery, DTDC, XpressBees) to deliver premium garments safely and expeditiously across all 28 States and 8 Union Territories in India. ## 1. Order Processing and Dispatch Timelines All orders placed on https://rihlafashions.com are processed, quality-checked, and packaged with care: - Standard Orders: Dispatched from our fulfillment center within 24-48 hours on business working days (Monday through Saturday, excluding gazetted national holidays). - Orders Placed on Sundays/Holidays: Dispatched on the next immediate business day. - Made-to-Order / Tailored Garments: Dispatched within 4 to 6 business days as indicated on the product catalog page. ## 2. Delivery Estimates by Geographic Zones Once dispatched, transit timelines depend on the destination PIN code: Geographic Zone Major Coverage Areas Estimated Delivery Time Tier-1 Metro Hubs Delhi NCR, Mumbai, Bengaluru, Chennai, Kolkata, Hyderabad, Pune, Ahmedabad 2 to 4 Business Days Tier-2 & Tier-3 Cities State capitals, industrial centers, and regional hubs across India 4 to 7 Business Days Remote & Island Regions North-East states, Jammu & Kashmir, Ladakh, Andaman & Nicobar, Lakshadweep 7 to 10 Business Days ## 3. Shipping Charges and Free Delivery Threshold - Free Standard Shipping: We provide complimentary standard shipping across India on all prepaid orders exceeding ₹999. - Orders below threshold: A nominal flat shipping charge of ₹99 is applied at checkout to cover express logistics handling. - Cash on Delivery (COD) Fee: An additional convenience fee of ₹50 may apply to COD orders to account for cash-handling services. ## 4. Real-Time Shipment Tracking As soon as your shipment is handed over to our courier partner, you will receive an automated dispatch notification containing: - Courier Partner Name (e.g., Blue Dart Express, Delhivery). - Air Waybill (AWB) Consignment Tracking Number. - Direct live tracking link accessible via SMS, WhatsApp, and Email. - You can also track your order anytime directly at https://rihlafashions.com/my-account/orders/. ## 5. Delivery Protocol and Verification - Multiple Delivery Attempts: Our courier partners make up to three (3) delivery attempts before returning an undelivered parcel to our warehouse. - OTP Verification: For high-value garments and prepaid consignments, a One-Time Password (OTP) sent to your registered mobile number may be required for secure handover. - Tamper-Evident Packaging: All Rihla Fashions parcels are sealed in tamper-evident security bags. If the package appears torn, opened, or resealed with unbranded tape, please refuse delivery and notify us immediately. ## 6. Return to Origin (RTO) and Address Rectification If a parcel is returned to our fulfillment warehouse due to an incomplete address, incorrect contact number, or customer unavailability after 3 attempts, our customer care concierge will contact you to verify the address for a complimentary re-dispatch. ## 7. Shipping Inquiries and Support Have questions regarding your delivery schedule or need expedited shipping assistance? Logistics Helpdesk: pankaj.s.jha@gmail.com Phone / WhatsApp Helpline: Central Warehouse: C/O Prithvibhai H Chouhan, Bardan Gully, J M T Road, Asalpha, Ghatkopar, Mumbai - 400084, Maharashtra Address for Correspondence: C/O Prithvibhai H Chouhan, Bardan Gully, J M T Road, Asalpha, Ghatkopar, Mumbai - 400084, Maharashtra --- **Canonical Reference:** [Shipping and Delivery Policy](https://rihlafashions.com/shipping-and-delivery-policy/)