Privacy Policy

1. Information We Collect

We collect information you provide directly — such as your name, email address, phone number, and delivery addresses when you create an account or place an order. We also collect payment transaction data (processed securely via Razorpay) and usage data such as browsing behaviour on our platform.

2. How We Use Your Information

• To process and fulfil your orders
• To send order confirmations and shipping updates
• To improve our platform and personalise your experience
• To prevent fraud and ensure account security
• To comply with legal obligations

3. Data Sharing

We do not sell your personal data. We share information only with trusted partners necessary to operate our service — such as payment processors (Razorpay), shipping providers, and email services — all bound by confidentiality agreements.

4. Cookies

We use cookies for authentication, session management, and analytics. You can disable cookies in your browser settings, though some features may not function properly.

5. Data Security

We implement industry-standard security measures including encrypted connections (HTTPS), hashed passwords, and token-based authentication. No method of transmission over the internet is 100% secure, but we strive to protect your data.

6. Your Rights

You have the right to access, update, or delete your personal data. To exercise these rights, contact us at support@rihlafashion.com.

7. Contact

For privacy-related queries, reach us at support@rihlafashion.com or write to Rihla Fashion Pvt. Ltd., 123 Fabric Lane, Surat, Gujarat — 395002.